Alfa Laval officially inaugurated its new Vizag Service Centre on December 17, 2009. The event was attended by many customers and business associates. The new Servicing facility at C6, Industrial Estate, Marripalem, Kancherapallem, Vizag will primarily serve as service centre for company’s large Southern and Eastern customer-bases.
The Service Centre will provide reconditioning and repair service offers for both heat exchangers and separators, ranging from equipment tune-up and minor repair to comprehensive reconditioning to restore equipment to its original condition. This proves advantageous to customers for long-term cost savings in reduced downtime, more efficient operation and hours of work eliminated for the customer’s maintenance staff. Apart from service and support, Alfa Laval’s service engineers will share professional advice about parts, maintenance and diagnostics.
The company already has a dedicated Parts & Service Centre at New Mumbai built in 1993. Setting up a new centre is company’s strategic move to be at the nearest point of convenience for its customers in South and Eastern part of India.
“Together with a new sales outlet in the premises, this service centre means a major leap for Alfa Laval’s service network in India. Through this we can keep our promise of faster response and being closer to the customer” said Nish Patel, Managing Director Alfa Laval India.
Mayur
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